So I got back from two weeks of vacation to find out the con had laid off a senior operations manager (and demoted another), 3 operations managers, a training manager, a communications manager, and a secretary. I heard the senior operations manager that got canned was on sick leave at the time because he has cancer. Similar layoffs happened at many other Convergys centers as well, supposedly to streamline the business and encourage expansion. Hmm, interesting developments.
Posted by Shane at August 15, 2005 12:04 PM